📄️ Create Case
The CREATE_CASE event is triggered whenever new case ha been created.
📄️ Change Case Status
The CHANGECASESTATUS event is triggered whenever new case ha been created.
📄️ Add Case Comment
The ADDCASECOMMENT event is triggered whenever new comment are added to a case. This webhook provides a full snapshot of the case, the new comment, and details about the activity that triggered the event.
📄️ Delete Case Comment
The DELETECASECOMMENT event is triggered whenever any comment are deleted to a case. This webhook provides a full snapshot of the case, the new comment, and details about the activity that triggered the event.
📄️ Add Case Assignee
The ADDCASEASSIGNEE event is triggered whenever one or more new assignees are added to a case. This webhook provides a full snapshot of the case, the new assignees, and details about the activity that triggered the event.
📄️ Remove Case Assignee
The REMOVECASEASSIGNEE event is triggered whenever one or more new assignees are removed to a case. This webhook provides a full snapshot of the case, the new assignees, and details about the activity that triggered the event.
📄️ Add Case Attachments
The ADDCASEATTACHMENT event is triggered whenever new attachment added in the case.
📄️ Delete Case Attachment
The DELETE_ATTACHMENT event is triggered whenever a attachment delete.
📄️ Calendar Event Created
The CALENDAREVENTCREATED event is triggered whenever new calendar event is added in the case.
📄️ Calendar Event Rescheduled
The CALENDAREVENTRESCHEDULED event is triggered whenever new calendar event is rescheduled for case.
📄️ Calendar Event Status Update
The CALENDAREVENTSTATUS_UPDATED event is triggered whenever new calendar event is status update.
📄️ Calendar Event Canceled
The CALENDAREVENTCANCELED event is triggered whenever new calendar event cancel.
📄️ Add Case Decision
The ADDCASEDECISION event is triggered whenever new decision added in the case.
📄️ Decision Deleted
The DECISION_DELETED event is triggered whenever new decision delete from case.
📄️ Order Created
The ORDER_CREATED event is triggered whenever new order created.
📄️ Order Status Changed
The ORDERSTATUSCHANGED event is triggered whenever new order status changed.
📄️ Order Tracking Added
The ORDERTRACKINGADDED event is triggered whenever new order tracking added.
📄️ Add Payment Info Using Link
The ADDPAYMENTINFOUSINGLINK event is triggered patient added their payment info via payment setup link.
📄️ Archive Case
The ARCHIVE_CASE event is triggered whenever case ha been mark close.
📄️ Reopen Case
The REOPEN_CASE event is triggered whenever case has been reopen after the close.
📄️ Add Form Response
The ADDFORMRESPONSE event is triggered whenever new form response added in the case.
📄️ Visit Type Changed
The VISITTYPECHANGED event is triggered whenever the visit type on a case is changed.