Get Cases API

Overview

The /api/v1/cases endpoint allows third-party applications to retrieve cases for a specific date range with optional status filtering and pagination. This endpoint returns comprehensive case information including submitter details, product bundles, decisions, orders, attachments, calendar events, and form responses.

Endpoint Details

Base URLs

Production: https://api.care360-next.carevalidate.com/api/v1/cases
Staging: https://api-staging.care360-next.carevalidate.com/api/v1/cases

Method: GET

Content-Type: application/json

Authentication

Required Headers

cv-api-key: your-secret-api-key

The cv-api-key is your organization's secret API key provided by CareValidate.

Query Parameters

Required Parameters

Parameter	Type	Description	Format/Validation
`startTime`	string	Start of the date range	ISO 8601 datetime format (e.g., "2024-01-01T00:00:00Z")
`endTime`	string	End of the date range	ISO 8601 datetime format (e.g., "2024-01-31T23:59:59Z")

Optional Parameters

Parameter	Type	Default	Description
`status`	string	-	Filter by status(es). Supports comma-separated values for multiple statuses (e.g., "OPEN,APPROVED,IN_PROGRESS"). Valid values: OPEN, ASSIGNED, IN_PROGRESS, APPROVED, REJECTED, NO_DECISION, ABANDONED
`recordsPerPage`	integer	20	Number of records per page (max: 100)
`after`	string	-	Cursor for pagination. Use `cursor.end` from previous response
`includeAttachments`	boolean	false	Include attachment URLs/content for case and comments
`includeOrders`	boolean	false	Include pharmacy order details
`includeCalendarEvents`	boolean	false	Include calendar event data
`documentFormat`	string	-	Format for attachment content. Values: "base64" or "url". Required when includeAttachments=true

Query Parameter Validation

Date Format: Both startTime and endTime must be valid ISO 8601 datetime strings
Date Range: endTime must be later than startTime
Maximum Range: Date range cannot exceed 60 days
Status: If provided, each status must be one of the valid case statuses
recordsPerPage: Must be a positive integer, max 100

Response Format

Success Response

{
  "status": 200,
  "success": true,
  "data": {
    "cases": [...],
    "pageInfo": {
      "cursor": { "start": "uuid-1", "end": "uuid-n" },
      "hasNextPage": true,
      "hasPreviousPage": false
    },
    "count": 20
  }
}

PageInfo Object

Field	Type	Description
`cursor`	object	Contains `start` (first case ID) and `end` (last case ID)
`hasNextPage`	boolean	Whether more pages exist after current page
`hasPreviousPage`	boolean	Whether pages exist before current page

Case Object Structure

Each case in the cases array contains:

Field	Type	Description
`id`	string (UUID)	Unique identifier for the case
`shortId`	string	Human-readable short ID (e.g., "ADA-ABC123")
`status`	string	Current case status
`title`	string	Case title
`type`	string	Case type
`isArchived`	boolean	Whether the case is archived
`isEscalated`	boolean	Whether the case is escalated
`isImported`	boolean	Whether the case was imported
`referralCode`	string	Referral code if applicable
`createdAt`	string (ISO 8601)	Case creation timestamp
`updatedAt`	string (ISO 8601)	Last update timestamp
`assignedAt`	string (ISO 8601)	Assignment timestamp
`inProgressAt`	string (ISO 8601)	In-progress start timestamp
`closedAt`	string (ISO 8601)	Case closure timestamp
`archiveReason`	string	Reason for checking
`archiveNote`	string	Note for archiving
`submitter`	object	Submitter (Detailed User)
`productBundle`	object	Product bundle information
`assignedTo`	object	Primary assignee (Basic User)
`assignedBy`	object	User who assigned the case (Basic User)
`closedBy`	string	User ID who closed the case
`inProgressBy`	string	User ID who marked case as in progress
`hrRep`	object	HR Representative (Basic User)
`assignees`	array	Array of additional assignees objects
`decisions`	array	Array of decision objects
`activity`	array	Array of activity logs
`comments`	array	Array of comment objects (non-restricted)
`notes`	array	Array of internal notes (restricted comments)
`orders`	array	Pharmacy order details (when includeOrders=true)
`payments`	array	Array of payment objects
`attachments`	array	Case attachments with URL/content (when includeAttachments=true)
`calendarEvents`	array	Calendar events (when includeCalendarEvents=true)
`responses`	array	Form responses with answers
`products`	array	Case products; always present (see Products array). May be empty if the case has no products.

Products array

Each case in the response includes a products array. It is always present on every case; it may be an empty array [] when the case has no case products.

Each item in products has the following shape:

Field	Type	Description
`id`	string (UUID)	Case product ID
`subscription`	object or null	Subscription details for the case product. When the case product has no subscription data, `subscription` may be `{ "interval": null, "intervalCount": null }` or the object may be omitted. Both `interval` and `intervalCount` can be null.

Subscription object (when present):

Field	Type	Description
`interval`	string \| null	One of: `"day"`, `"week"`, `"month"`, `"year"` (lowercase). Can be null.
`intervalCount`	number \| null	Positive integer (e.g. 1, 2, 3, 6, 12). Can be null.

Constraints:

interval: Only "day", "week", "month", or "year" (case-sensitive, lowercase).
intervalCount: Positive integer.
When a case product has no subscription data, subscription can be null, omitted, or { "interval": null, "intervalCount": null }; both fields may be null.

Example:

"products": [
  {
    "id": "9fc0d0f5-f211-4bf9-b105-485b1f29eb39",
    "subscription": {
      "interval": "month",
      "intervalCount": 3
    }
  }
]

User Objects

Basic User (used for assignedTo, assignedBy, closedBy, etc.):

Field	Type
`id`	string
`firstName`	string
`lastName`	string

Detailed User (used for submitter):

Field	Type	Description
`id`	string	User ID
`email`	string	User email
`firstName`	string	User first name
`lastName`	string	User last name
`phoneNumber`	string	User phone number
`dob`	string	Date of birth
`gender`	string	User gender
`address`	string	Address line 1
`address2`	string	Address line 2
`city`	string	City
`state`	string	State
`postalCode`	string	Postal code

Decision Object

Field	Type	Description
`id`	string (UUID)	Decision ID
`isApproved`	boolean	Whether approved
`isNoDecision`	boolean	Whether no decision made
`isPaid`	boolean	Whether decision is paid
`startDate`	string	Decision start date
`endDate`	string	Decision end date
`decisionText`	string	Text description of the decision
`category`	string	Decision category
`visitType`	string	Type of visit
`productId`	string (UUID)	Related product ID
`createdAt`	string (ISO 8601)	Creation timestamp
`addedBy`	object	User who added the decision (see Decision AddedBy Object)
`medInfo`	array	Array of medication information objects (see MedInfo Object)

Decision AddedBy Object

Field	Type	Description
`id`	string	User ID
`firstName`	string	First name
`lastName`	string	Last name
`title`	string	Title (e.g., MD, DO)
`titleSuffix`	string	Title suffix
`email`	string	Email address
`phoneNumber`	string	Phone number
`npi`	string	NPI number
`dea`	string	DEA number
`address`	string	Address line 1
`address2`	string	Address line 2
`city`	string	City
`state`	string	State
`postalCode`	string	Postal code
`country`	string	Country

MedInfo Object

Field	Type	Description
`id`	string (UUID)	MedInfo ID
`externalId`	string or null	External ID
`medicine`	string	Medicine/Drug name
`isRefill`	boolean	Whether this is a refill
`dosage`	string	Dosage information
`refillCount`	integer	Number of refills
`pharmacyInstructions`	string	Instructions for pharmacy
`dosingFrequency`	string	Dosing frequency
`treatmentPeriod`	string	Treatment period
`isPriorAuthRequested`	boolean	Whether prior authorization was requested
`orderNote`	string	Order notes

Activity Object

Field	Type
`id`	string
`type`	string
`isPHI`	boolean
`isRestricted`	boolean
`timestamp`	string
`valueBefore`	string
`valueAfter`	string

Attachment Object (when includeAttachments=true)

Field	Type	Description
`id`	string (UUID)	Attachment ID
`fileName`	string	File name
`isPHI`	boolean	Whether contains PHI
`isRestricted`	boolean	Whether attachment is restricted
`createdAt`	string (ISO date)	Upload timestamp
`uploadedBy`	object	User who uploaded the file (Basic User)
`url`	string	Signed URL (when documentFormat=url)

Payment Object

Field	Type	Description
`id`	string (UUID)	Payment ID
`amount`	string	Payment amount
`status`	string	Payment status (e.g., PAID, PENDING)
`description`	string	Payment description
`dueDate`	string (ISO date)	Payment due date
`paymentDate`	string (ISO date)	Date payment was made
`cancellationDate`	string (ISO date)	Date payment was cancelled
`isScheduled`	boolean	Whether payment is scheduled
`isAutoCreated`	boolean	Whether payment was auto-created
`fees`	object	Fee breakdown (consult, pharmacy, shipping, etc.) including `subFees` array
`createdBy`	object	User who created the invoice (Basic User + email)

Calendar Event Object (when includeCalendarEvents=true)

Field	Type	Description
`id`	string (UUID)	Event ID
`startDateTime`	string (ISO date)	Start time
`endDateTime`	string (ISO date)	End time
`timezone`	string	Timezone
`meetingLink`	string	Video meeting link
`meetingProvider`	string	Meeting provider (e.g. zoom, google_meet)
`cancelURL`	string	URL to cancel meeting
`rescheduleURL`	string	URL to reschedule meeting
`providerName`	string	Name of the provider
`providerEmail`	string	Email of the provider

Order Object (when includeOrders=true)

KEY	TYPE	NOTES
`id`	string	Internal Order ID
`externalId`	string (UUID)	External Order ID (Pharmacy)
`pharmacyOrderId`	string	Pharmacy's internal order ID
`trackingId`	string or null	Tracking number
`status`	string	Order status (e.g., `Draft`, `Placed`, `Shipped`)
`message`	string or null	Error message or status note
`pharmacyName`	string	Name of the pharmacy
`createdAt`	string (ISO date)	Order creation date
`items`	array	List of items in the order
`replacementReason`	string or null	Reason for replacement (if applicable)
`shippingLogs`	array	Shipping history logs
`estDeliveryAt`	string (ISO date) or null	Estimated delivery date
`trackingUrl`	string or null	URL to track the shipment
`carrierName`	string or null	Shipping carrier name (e.g., FedEx, UPS)

Order Item Object

KEY	TYPE	NOTES
`id`	string	Item ID
`name`	string	Drug name
`quantity`	string	Quantity ordered

Order Shipping Log Object

KEY	TYPE	NOTES
`statusUpdatedAt`	string (ISO date)	Date status was updated
`location`	string or null	Location of the package
`message`	string or null	Status message
`status`	string or null	Shipping status

Complete Response Example

{
  "status": 200,
  "success": true,
  "data": {
    "cases": [
      {
        "id": "string (UUID)",
        "type": "string",
        "title": "string",
        "status": "APPROVED",
        "shortId": "string",
        "createdAt": "string (ISO 8601)",
        "updatedAt": "string (ISO 8601)",
        "assignedAt": "string (ISO 8601)",
        "inProgressAt": "string (ISO 8601)",
        "closedAt": "string (ISO 8601)",
        "isArchived": false,
        "isEscalated": false,
        "isImported": false,
        "referralCode": null,
        "closedBy": "string (UserId)",
        "inProgressBy": "string (UserId)",
        "archiveReason": null,
        "archiveNote": null,
        "productBundleId": "string (UUID)",
        "productBundle": {
          "id": "string (UUID)",
          "name": "string"
        },
        "assignedTo": {
          "id": "string (UserId)",
          "firstName": "string",
          "lastName": "string"
        },
        "hrRep": {
          "id": "string (UserId)",
          "firstName": "string",
          "lastName": "string"
        },
        "assignedBy": {
          "id": "string (UserId)",
          "firstName": "string",
          "lastName": "string"
        },
        "assignees": [
           {
              "assignee": {
                  "id": "string (UserId)",
                  "firstName": "string",
                  "lastName": "string"
              }
           }
        ],
        "submitter": {
          "id": "string (UserId)",
          "firstName": "string",
          "lastName": "string",
          "email": "string",
          "dob": "string or null",
          "gender": "string or null",
          "phoneNumber": "string or null",
          "address": "string",
          "address2": "string or null",
          "city": "string",
          "state": "string",
          "postalCode": "string"
        },
        "activity": [
          {
            "id": "string (UUID)",
            "type": "CREATE_CASE",
            "isPHI": false,
            "isRestricted": false,
            "timestamp": "string (ISO 8601)",
            "valueBefore": null,
            "valueAfter": null
          },
             {
              "id": "string (UUID)",
              "type": "CHANGE_CASE_STATUS",
              "isPHI": false,
              "isRestricted": false,
              "timestamp": "string (ISO 8601)",
              "valueBefore": "OPEN",
              "valueAfter": "ASSIGNED"
            }
        ],
        "decisions": [
          {
            "id": "string (UUID)",
            "isApproved": true,
            "isNoDecision": false,
            "startDate": "string (ISO Date)",
            "endDate": "string (ISO Date)",
            "decisionText": "string",
            "category": null,
            "createdAt": "string (ISO 8601)",
            "isPaid": false,
            "visitType": "string",
            "productId": "string (UUID)",
            "medInfo": [
                {
                    "id": "string (UUID)",
                    "externalId": null,
                    "medicine": "string",
                    "isRefill": false,
                    "dosage": "string",
                    "refillCount": 4,
                    "pharmacyInstructions": "string",
                    "dosingFrequency": "string",
                    "treatmentPeriod": "string",
                    "isPriorAuthRequested": false,
                    "orderNote": "string"
                }
            ],
            "addedBy": {
                "id": "string (UserId)",
                "firstName": "string",
                "lastName": "string",
                "title": "string or null",
                "titleSuffix": "string or null",
                "email": "string",
                "phoneNumber": "string or null",
                "npi": "string or null",
                "dea": "string or null",
                "address": "string or null",
                "address2": "string or null",
                "city": "string or null",
                "state": "string or null",
                "postalCode": "string or null",
                "country": "string or null"
            }
          }
        ],
        "comments": [
          {
            "id": "string (UUID)",
            "text": "string",
            "isRestricted": false,
            "forms": [],
            "createdAt": "string (ISO 8601)",
            "author": {
              "id": "string (UserId)",
              "firstName": "string",
              "lastName": "string"
            },
            "attachments": [
              {
                "id": "string (UUID)",
                "isRestricted": false,
                "isPHI": false,
                "fileName": "string",
                "isDeleted": false,
                "createdAt": "string (ISO 8601)",
                "uploadedBy": {
                  "id": "string (UserId)",
                  "firstName": "string",
                  "lastName": "string"
                },
                "url": "string (when documentFormat=url)",
                "content": "string (when documentFormat=base64)"
              }
            ]
          }
        ],
        "notes": [
           {
              "id": "string (UUID)",
              "text": "string",
              "isRestricted": true,
              "forms": [],
              "createdAt": "string (ISO 8601)",
              "author": {
                "id": "string (UserId)",
                "firstName": "string",
                "lastName": "string"
              },
              "attachments": [
                {
                  "id": "string (UUID)",
                  "isRestricted": true,
                  "isPHI": false,
                  "fileName": "string",
                  "isDeleted": false,
                  "createdAt": "string (ISO 8601)",
                  "uploadedBy": {
                    "id": "string (UserId)",
                    "firstName": "string",
                    "lastName": "string"
                  },
                  "url": "string (when documentFormat=url)",
                  "content": "string (when documentFormat=base64)"
                }
              ]
           }
        ],
        "payments": [
           {
              "id": "string (UUID)",
              "isDeleted": false,
              "description": "string",
              "amount": "string",
              "status": "string",
              "dueDate": "string (ISO 8601)",
              "paymentDate": null,
              "cancellationDate": null,
              "isScheduled": false,
              "schedulePosition": null,
              "isAutoCreated": false,
              "createdAt": "string (ISO 8601)",
              "updatedAt": "string (ISO 8601)",
              "fees": {
                  "consultFee": "string",
                  "convenienceFee": "string",
                  "paymentProcessingFee": "string",
                  "pharmacyFee": "string",
                  "shippingFee": "string",
                  "syringeKitFee": "string",
                  "techPlatformFee": "string",
                  "subFees": [
                    {
                      "label": "string",
                      "amount": "string"
                    }
                  ]
              },
              "createdBy": {
                  "id": "string (UserId)",
                  "firstName": "string",
                  "lastName": "string",
                  "email": "string"
              }
           }
        ],
        "attachments": [
          {
            "id": "string (UUID)",
            "isRestricted": false,
            "isPHI": false,
            "fileName": "string.png",
            "isDeleted": false,
            "createdAt": "string (ISO 8601)",
            "uploadedBy": {
              "firstName": "string",
              "lastName": "string"
            },
            "url": "string (when documentFormat=url)",
            "content": "string (when documentFormat=base64)"
          }
        ],
        "calendarEvents": [
          {
             "id": "string (UUID)",
             "startDateTime": "string (ISO 8601)",
             "endDateTime": "string (ISO 8601)",
             "timezone": "string",
             "meetingLink": "string",
             "meetingProvider": "string",
             "cancelURL": "string",
             "rescheduleURL": "string",
             "providerName": "string",
             "providerEmail": "string"
          }
        ],
        "orders": [
          {
            "id": "string",
            "externalId": "string (UUID)",
            "pharmacyOrderId": "string",
            "trackingId": "string or null",
            "status": "string",
            "message": "string or null",
            "pharmacyName": "string",
            "createdAt": "string (ISO date)",
            "items": [
              {
                "id": "string",
                "name": "string",
                "quantity": "string"
              }
            ],
            "replacementReason": "string or null",
            "shippingLogs": [
              {
                "statusUpdatedAt": "string (ISO date)",
                "location": "string or null",
                "message": "string or null",
                "status": "string or null"
              }
            ],
            "estDeliveryAt": "string (ISO date) or null",
            "trackingUrl": "string or null",
            "carrierName": "string or null"
          }
        ],
        "responses": [
          {
            "id": "string (UUID)",
            "isDraft": false,
            "form": {
              "id": "string (UUID)",
              "name": "string",
              "description": "string"
            },
            "responses": [
              {
                "id": "string (UUID)",
                "isArchived": false,
                "text": "string",
                "createdAt": "string (ISO 8601)",
                "question": {
                  "index": 1,
                  "type": "TEXT",
                  "text": "string",
                  "isPHI": false,
                  "options": [],
                  "required": false
                },
                "respondent": {
                  "id": "string (UserId)",
                  "firstName": "string",
                  "lastName": "string"
                }
              }
            ]
          }
        ],
        "products": [
          {
            "id": "9fc0d0f5-f211-4bf9-b105-485b1f29eb39",
            "subscription": {
              "interval": "month",
              "intervalCount": 3
            }
          }
        ]
      }
    ],
    "pageInfo": {
      "cursor": {
        "start": "string (UUID)",
        "end": "string (UUID)"
      },
      "hasNextPage": true,
      "hasPreviousPage": false
    },
    "count": 20
  }
}

Request Examples

Basic Request (All Cases)

curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Request with Single Status Filter

curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&status=OPEN" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Request with Multiple Statuses (comma-separated)

curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&status=APPROVED,OPEN,IN_PROGRESS" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Paginated Request

# First page
curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&recordsPerPage=10" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

# Next page (use cursor.end from previous response)
curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&recordsPerPage=10&after=CURSOR_END_FROM_PREVIOUS" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Request with Attachments (Base64)

curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&includeAttachments=true&documentFormat=base64" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Request with Attachments (Signed URLs)

curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&includeAttachments=true&documentFormat=url" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Request with Orders and Calendar Events

curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&includeOrders=true&includeCalendarEvents=true" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Full Request with All Options

curl -X GET "https://api.care360-next.carevalidate.com/api/v1/cases?startTime=2024-01-01T00:00:00Z&endTime=2024-01-31T23:59:59Z&status=APPROVED,IN_PROGRESS&recordsPerPage=50&includeAttachments=true&includeOrders=true&includeCalendarEvents=true&documentFormat=url" \
  -H "cv-api-key: YOUR_SECRET_KEY_HERE"

Error Responses

Authentication Error

{
  "status": 401,
  "success": false,
  "message": "Invalid request",
  "error": "Unauthorized"
}

Missing Required Parameters

{
  "status": 400,
  "success": false,
  "message": "Invalid request parameters",
  "error": "startTime must be a valid ISO 8601 datetime"
}

Invalid Date Range

{
  "status": 400,
  "success": false,
  "message": "Invalid request parameters",
  "error": "endTime must be later than startTime"
}

Date Range Too Large

{
  "status": 400,
  "success": false,
  "message": "Invalid request parameters",
  "error": "Date range between startTime and endTime cannot exceed 60 days"
}

Invalid Status

{
  "status": 400,
  "success": false,
  "message": "Invalid request parameters",
  "error": "Invalid status. Must be one of: OPEN, ASSIGNED, IN_PROGRESS, APPROVED, REJECTED, NO_DECISION, ABANDONED"
}

Case Statuses Explained

Status	Description
`OPEN`	Case has been created but not yet assigned
`ASSIGNED`	Case has been assigned to a care provider
`IN_PROGRESS`	Case is actively being worked on
`APPROVED`	Case has been approved/resolved positively
`REJECTED`	Case has been rejected/denied
`NO_DECISION`	Case closed without a decision
`ABANDONED`	Case was abandoned before payment

Case product subscription (API summary)

Area	Change
GET /api/v1/cases	Response: each case includes a `products` array; each product has `id` and `subscription` intervalCount.
POST /api/v1/cases/:caseId/products	Request: each product may include optional `subscription` intervalCount.
GraphQL CaseProduct	New field `subscription` (type `CaseProductSubscription`). New type `CaseProductSubscription` with `interval` and `intervalCount`.

Changelog

Version	Date	Changes
1.0	2024-12-16	Initial Get Cases API documentation
1.1	2025-02-11	Response: each case includes `products` array with `id` and optional `subscription` intervalCount.

Overview​

Endpoint Details​

Base URLs​

Authentication​

Required Headers​

Query Parameters​

Required Parameters​

Optional Parameters​

Query Parameter Validation​

Response Format​

Success Response​

PageInfo Object​

Case Object Structure​

Products array​

User Objects​

Decision Object​

Decision AddedBy Object​

MedInfo Object​

Activity Object​

Attachment Object (when includeAttachments=true)​

Payment Object​

Calendar Event Object (when includeCalendarEvents=true)​

Order Object (when includeOrders=true)​

Order Item Object​

Order Shipping Log Object​

Complete Response Example​

Request Examples​

Basic Request (All Cases)​

Request with Single Status Filter​

Request with Multiple Statuses (comma-separated)​

Paginated Request​

Request with Attachments (Base64)​

Request with Attachments (Signed URLs)​

Request with Orders and Calendar Events​

Full Request with All Options​

Error Responses​

Authentication Error​

Missing Required Parameters​

Invalid Date Range​

Date Range Too Large​

Invalid Status​

Case Statuses Explained​

Case product subscription (API summary)​

Changelog​